Pitfalls

Common mistakes that weaken trust.

Most 1:1s fail because they become vague, manager-led, or disconnected from action.

The meeting becomes a project update that could have been sent in writing.

The manager gives solutions before understanding the issue.

Previous commitments are forgotten, making the meeting feel performative.

Quality checks

How do I know the meeting worked?

You have a clearer understanding of the person, one meaningful topic was addressed, and next steps are visible.

What should I avoid asking?

Avoid questions that sound caring but are too broad, such as “All good?” Use specific prompts instead.